Services

The technical work behind every controls package.

Eleven services across four engineering stages. Solutions describe the outcome; these are the disciplines that deliver it.

Design & Engineering Delivery & Integration Verification & Handover Performance & Lifecycle

Design & Engineering

Resolving the controls package before it reaches procurement.

BMS Design Support

Control system architecture and documentation that holds up to scrutiny.

What it solves

Controls packages often reach procurement with incomplete points schedules, unclear interfaces or network architecture that has not been resolved.

When it is required

During design development and before tender, when the controls scope and integration boundaries need to be defined.

What we deliver

servomatrix develops the architecture, I/O mapping, integration boundaries and sequence framework required for a coherent controls package.

Typical deliverables

BMS architecture and topology diagram
Points schedule and I/O budget
Controller selection basis
Integration schedule
Sequence-of-operation framework

Inputs required from the client

Mechanical equipment schedules
Consultant specifications
HVAC schematics
Available layouts and electrical interfaces

RelatedBACnet/IPModbus TCPDDC controllers

DDC Panel Engineering

Field panels built and documented to a repeatable, serviceable standard.

What it solves

Inconsistent panel design and poor documentation make systems difficult to terminate, fault-find and maintain over their life.

When it is required

Once the architecture and points schedule are set and panels need to be engineered and fabricated.

What we deliver

Direct digital control panel design, fabrication oversight and as-built documentation for plant rooms, risers and field locations.

Typical deliverables

Panel schematics and wiring diagrams
Termination schedules and labelling
Bill of materials and component schedules
Factory acceptance documentation

Inputs required from the client

Approved points schedule
Controller selection
Plant room and riser layouts
Electrical supply details

RelatedDDC controllersField I/OVariable speed drives

HVAC Control Strategy

Sequences engineered for stability, comfort and energy discipline.

What it solves

Poor control logic causes comfort complaints, hunting, short cycling and unnecessary plant runtime.

When it is required

Whenever air handling, water plant, terminal units or ventilation need defined, defensible control sequences.

What we deliver

Control strategies for air handling, chilled and heating water plant, terminal units and ventilation, written as clear sequences of operation.

Typical deliverables

Plant and zone control sequences
Setpoint and reset strategies
Staging, optimisation and interlock logic
Alarm and safety strategy

Inputs required from the client

Mechanical design intent
Plant schedules
Zoning and occupancy information
Safety and interlock requirements

RelatedAHUs & FCUsChiller plantVentilation systems

Delivery & Integration

Turning the design into programmed, integrated, operable systems.

BMS Programming

Controller logic written to be read, audited and maintained.

What it solves

Programming written only to function — not to be read — leaves the next engineer unable to maintain the system without a translator.

When it is required

During delivery, once sequences and graphics requirements are defined.

What we deliver

Application programming across DDC controllers and supervisory platforms, structured so the next engineer can understand it without a translator.

Typical deliverables

Structured, commented controller logic
Reusable function blocks and templates
Trends, schedules and alarm configuration
Version-controlled program backups

Inputs required from the client

Approved sequences of operation
Points schedule
Controller platform
Trend and alarm requirements

RelatedDDC controllersSupervisory platforms

System Integration

BACnet, Modbus and IP devices brought under one operator view.

What it solves

Mechanical equipment, meters and third-party systems operate in isolation without disciplined integration.

When it is required

When mechanical plant, metering and third-party equipment must be brought under one supervisory layer.

What we deliver

Integration of mechanical plant, metering and third-party equipment over BACnet/IP, BACnet MS/TP, Modbus TCP and Modbus RTU into a single supervisory layer.

Typical deliverables

Protocol gateways and device mapping
Register and object mapping documentation
Unified alarming and trending
Single operator interface across systems

Inputs required from the client

Manufacturer protocol documentation
Register / object lists
Network design
Interface ownership matrix

RelatedBACnet/IPBACnet MS/TPModbus TCPModbus RTU

Operator Graphics

Front-end interfaces operators can actually run a building from.

What it solves

An operator interface built without regard to how facilities teams work gets ignored, and the system loses its value.

When it is required

During delivery, alongside programming, before commissioning and handover.

What we deliver

Graphics and dashboards built around how facilities teams actually work — plant overviews, floor plans, live values and drill-down detail.

Typical deliverables

Plant and zone graphic pages
Live value, status and alarm display
Trend and reporting views
Role-based navigation and access

Inputs required from the client

Plant layouts and floor plans
Points schedule
Operator workflow expectations
Access-level requirements

RelatedSupervisory platformsTrends & loggingUser access levels

Verification & Handover

Proving the system against intent and handing over a maintainable facility.

Testing & Commissioning

Point-by-point verification with documented, signed-off results.

What it solves

Untested sequences and incomplete checks leave defects that surface as call-backs after handover.

When it is required

At handover stage, to prove the installed system against the design intent.

What we deliver

Pre-functional checks, point-to-point testing and functional performance testing of sequences against the design intent.

Typical deliverables

Point-to-point test records
Functional performance test results
Witnessed commissioning sign-off
Defect register and close-out

Inputs required from the client

Approved sequences
Installed and powered system
Points schedule
Access to plant for testing

RelatedCommissioning recordsSequence verification

Documentation & Operator Training

An as-built record and operators who can confidently run the system.

What it solves

Incomplete documentation and untrained operators leave a facility team with a system they cannot confidently maintain.

When it is required

At handover, to transfer the system to the operating team properly.

What we deliver

As-built documentation, operations and maintenance records, and structured operator training on the system the facility team will actually use.

Typical deliverables

As-built drawings and schedules
Operations and maintenance pack
Backup and recovery records
Operator training sessions and reference material

Inputs required from the client

Completed commissioning records
Final program backups
Operator availability for training

RelatedAs-built documentationBackup & handover records

Performance & Lifecycle

Keeping the building operating well after the contractors have left.

Energy Monitoring

Metering and analytics that turn consumption into decisions.

What it solves

Without visibility of consumption and demand, there is no basis for tuning, reporting or verifying savings.

When it is required

When operational visibility of energy and utilities is required, on new or existing buildings.

What we deliver

Energy and utility metering integration, sub-metering strategy, and dashboards that make consumption, demand and anomalies visible.

Typical deliverables

Metering point strategy and integration
Consumption and demand dashboards
Anomaly and threshold alerting
Reporting framework agreed to the project's monitoring objectives

Inputs required from the client

Meter schedule and locations
Network access
Reporting objectives
Tariff and tenancy structure

RelatedEnergy & utility metersTrends & logging

Remote Support

Secure remote monitoring and a defined response path.

What it solves

Buildings drift after handover; without ongoing support, performance degrades and faults go unnoticed.

When it is required

After handover, under an agreed lifecycle support scope.

What we deliver

Secure remote access, proactive monitoring and a structured support model for diagnosis, tuning and fault resolution.

Typical deliverables

Secure remote access setup
Proactive alarm and trend monitoring
Support response model agreed under the service scope
Periodic performance reviews

Inputs required from the client

Network and access policy
Supervisory platform access
Agreed support scope

RelatedSecure remote accessAlarms & events

Retrofit & Upgrade Works

Migrating ageing controls without shutting the building down.

What it solves

Legacy and obsolete control systems become unsupportable, but the building has to keep operating through any upgrade.

When it is required

When an existing system reaches end of support or no longer meets operational needs.

What we deliver

Staged migration of legacy and obsolete control systems to current, supportable platforms — planned around an operating building.

Typical deliverables

Existing system audit and migration plan
Staged cutover with minimal disruption
Supportable replacement architecture selected against the project's operational, integration and procurement requirements
Full re-commissioning and documentation

Inputs required from the client

Existing system records
Site survey access
Operational constraints
Phasing requirements

RelatedOpen-protocol interfaces where specifiedCommissioning records

Planning a BMS package, controls upgrade or commissioning scope?

Send the available drawings, specifications, points schedule or project brief. We will review the control requirements and identify the most practical next step.

Discuss a project Send project documents

engineering@servomatrix.com+961 71 218 281Beirut, Lebanon